PRIVACY POLICY

“YOUR DATA IS SAFE”

Information in compliance with personal data protection regulations.

In Europe and Spain, there are data protection regulations designed to safeguard your personal information, which are mandatory for our organization.

Therefore, it is very important for us that you fully understand what we will do with the personal data we request from you.

We will be transparent and give you control over your data, using simple language and clear options that will allow you to decide what we do with your personal information.

If, after reading this information, you have any questions, please do not hesitate to ask us.

Thank you very much for your cooperation.

• Who are we?

• Our name: COOL ZONE SL.
• Our main activity: Hospitality (catering, restaurants, bars, party halls, dancing, pubs, nightclubs, etc.)
• Our address: Calle Salomó Benadret 15, 08002 BARCELONA, 08002 – BARCELONA (Barcelona)
• Our contact phone number: 629620382.
• Our contact email address: jade.sainsbury@claprestaurant.com.
• Ourwebsite:http://www.claprestaurant.com
• For your trust and security, we inform you that we are an entity registered in the following Commercial Register / Public Register:”
• “Our main activity is subject to a prior administrative authorization regime. For your trust and security, we provide you with the details of this authorization and the identification of the competent authority overseeing us:

Administrative authorization:

Body responsible for our supervision:

(IN CASE THE ACTIVITY IS SUBJECT TO AN ADMINISTRATIVE AUTHORIZATION REGIME)”

• “The person responsible for this website practices a regulated profession, for which we provide the following information:

Professional association to which they belong:

Official or professional academic title:

European Union state in which the title was issued:

Professional standards applicable to the practice of the profession:

(IN CASE THE PERSON RESPONSIBLE FOR THE WEBSITE PRACTICES A REGULATED PROFESSION)”

We are at your disposal, please do not hesitate to contact us.

• What will we use your data for?

In general, your personal data will be used to communicate with you and provide our services.

Additionally, they may also be used for other activities, such as sending you advertisements or promoting our activities.

• Why do we need to use your data?

Your personal data is necessary to communicate with you and provide our services. In this regard, we will provide you with a series of checkboxes that will allow you to clearly and easily decide on the use of your personal information.

• Who will know the information we request?

In general, only authorized personnel within our organization will have access to the information we request from you.

Similarly, those entities that need access to your information in order for us to provide our services will also have knowledge of it. For example, our bank will know your data if the payment for our services is made via credit card or bank transfer.

Additionally, public or private entities to which we are required by law to provide your personal data will also have access to your information. For example, the Tax Law requires us to provide certain information to the Tax Agency regarding economic transactions that exceed a specific amount.

If, apart from the aforementioned situations, we need to disclose your personal information to other entities, we will ask for your permission beforehand through clear options that will allow you to decide on this matter.

• How will we protect your data?

We will protect your data with effective security measures based on the risks associated with the use of your information.

To this end, our organization has approved a Data Protection Policy, and annual controls and audits are conducted to ensure that your personal data is secure at all times.

• Will we send your data to other countries?

There are countries in the world that are safe for your data and others that are not as secure. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not secure from a data protection standpoint.

In the event that, in order to provide the service, it is necessary to send your data to a country that is not as secure as Spain, we will always ask for your permission beforehand and apply effective security measures to reduce the risks associated with sending your personal information to another country.

• How long will we retain your data?

We will retain your data during our relationship and for as long as required by law. Once the applicable legal deadlines have passed, we will proceed to delete it securely and in an environmentally respectful manner.

• What are your data protection rights?

You can contact us at any time to find out what information we have about you, correct it if it is incorrect, and delete it once our relationship has ended, provided this is legally possible.

You also have the right to request the transfer of your information to another entity. This right is called ‘data portability’ and may be useful in certain situations.

To request any of these rights, you must submit a written request to our address, along with a copy of your ID, to verify your identity.

In the offices of our organization, we have specific forms to request these rights, and we offer our assistance in completing them.

To learn more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.agpd.es).

• Can you withdraw your consent if you change your mind later?

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were previously interested in receiving advertisements for our products or services but no longer wish to receive such advertising, you can notify us through the opposition form available at the offices of our organization.

• If you believe your rights have been ignored, where can you file a complaint?

If you believe that your rights have been ignored by our organization, you can file a complaint with the Spanish Data Protection Agency through one of the following methods:

• Electronic headquarters: www.agpd.es
• Postal address:

Agencia Española de Protección de Datos C/ Jorge Juan, 6 28001-Madrid

• By phone:

+34 901 100 099

+34 912 663 517

Filing a complaint with the Agencia Española de Protección de Datos does not incur any cost, and the assistance of a lawyer or legal representative is not required.

• Will we create profiles about you?

Our policy is not to create profiles of users of our services.

However, there may be situations where, for the purposes of service provision, commercial reasons, or others, we may need to create profiles of information about you. An example could be the use of your purchase or service history to offer you products or services tailored to your preferences or needs.

In such cases, we will apply effective security measures to protect your information at all times from unauthorized individuals who may try to use it for their own benefit.

• Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained to you. However, if we need to use your data for different activities, we will always ask for your permission beforehand through clear options that will allow you to decide on the matter